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Knowledge base
General
FAQ
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Getting Started
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Getting started with us
Your account
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Orders and refunds
Your order
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FAQs
When Token
1
When will I receive my Monarch Tokens?
Troubleshooting
5
Can't See Token
My Tokens are gone
Lost my pin or passphrase
Can't Send Coins or Tokens
Lost My Seed
What Coins-Tokens Supported
1
What Coins and Tokens does Monarch Support
Monarch Token General Questions
4
What is Monarch?
Who is Behind Monarch?
Why is Monarch using a Two-Token Structure?
What Blockchain is Monarch built on?
Monarch Pay (Crypto to Fiat Onboarding/Offboarding)
3
Why do I need to remove my funds from MonarchPay to my Monarch Wallet?
KYC Processing
How long does it take for my BTC and ETH purchase/sale to be processed?
Monarch Token (MT) and Monarch Security Token (MTS) Questions
5
Why is Monarch using a Two-Token Structure?
What is the total supply of Monarch tokens?
I heard that Monarch has a Dividend Structure. How does it work?
What does the Monarch Utility Token grant me?
What does the Monarch Security Token grant me?
Purchased BTC or ETH where is it
1
I bought or sold BTC or ETH and don't see it
Watch Video's To Solve Common Problems
5
Where are my tokens!
How To Add Tokens
Recover Wallet From Seed Phrase
Setting Up Your Monarch Wallet for the first time
Using the Dex-Decentralized Exchange
Interest
2
What Coins and Tokens Can I Earn Interest On?
Interest Facts, what you need to know
My Interest doesn't Show Up!
1
I can't see my deposits or withdrawals in my app! Whats going on?
Credit Card Buying Service Countries Not Supported List
1
Credit Card Buying Service Countries Not Supported List
U.S. States Fiat Gateway Not Supported - Banking
1
U.S. States Fiat Gateway Not Supported - Banking
Why Did my Bank Account Get Disconnected to Plaid?
1
Why Did my Bank Account Get Disconnected to Plaid?
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